Why has Eatnow closed?
What should I do if the food received is not what I requested?
What can I do if I am not happy with the food quality?
What can I do if my order was cancelled after I paid?
I haven’t received an order confirmation, what should I do?
What else can we help with?
Accounts & payment
The order process
- How do I know if my order has been confirmed?
- Can I change my order after I have paid for it?
- I haven’t received an order confirmation, what should I do?
- I've received a confirmation but my order has not arrived, what can I do?
- How can I cancel my order?
- Once I’ve placed my order, can I contact the restaurant directly?